Innovative Analytics-CRO-Clinical Research Organization
Experience, Customer Focus, Quality

Quality Culture

Meeting or exceeding needs and expectation with best-in-class solutions and services.  Our goal is 100% customer satisfaction 100% of the time.

 

Innovative Analytics strives to be an industry leader in supporting cost effective clinical research for the development of new therapies and devices. We aim to provide our clients high-quality data management, data analyses, and clinical study reporting by adhering to in-house procedures that are compliant with regulatory requirements and guidelines.

 

 

Everyone at Innovative Analytics is accountable for fully satisfying our customers by meeting or exceeding their needs and expectations with best-in-class solutions and services. Our goal is 100% customer satisfaction 100% of the time.

 
 

 

Our Quality Policy is defined and strongly driven by the following management principles and behaviors:

  • Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers

  • Achieve our commitments for quality, cost, and schedule

  • Identify and implement best industry practices at all levels to ensure reliable deliverables that meet regulatory agency expectations and facilitate regulatory submission reviews

  • Drive continual improvement and innovation based upon efficient business processes, well-defined measurements, best practices, and customer feedback

  • Develop staff competencies, creativity, empowerment, and accountability through appropriate development programs and show strong management involvement and commitment

  • Continually develop personnel through external training and conferences